Lost White Card? Here’s What To Do
PLEASE NOTE: There are strict government regulations about how White Cards can be replaced:
We can only replace your White Card if you held a Queensland or WA White Card.
> If you held a White Card from ANY other State, sorry we cannot replace it.
QUEENSLAND White Card replacement requirements:
> For Queensland White Card replacements, we have to comply with government regulation requirements relating to Evidence of Identity.
> To meet these requirements you will need to supply 3 forms of Identification that have been certified as true copies of the original by a Justice of the Peace or someone similar.
WA White Card replacement requirements:
> You must first attempt to contact the RTO who issued your original White Card and get it replaced by them.
> If they are no longer trading, please contact us.
> For more details from Worksafe WA, click here.
If you have done a White Card Course and you held a QLD White Card:
If you have NOT ever done a White Card Course and you DO NOT own a White Card:
Then we can post out a replacement White Card within 1 to 2 business days (usually 1) for just $27.50, and we also offer Express Delivery (using Express Post) for an extra $12.00 incl GST.
Here’s What You Need To Replace Your Lost QLD White Card:
- CPCCWHS1001: Prepare to work safely in the construction industry (White Card) (Issued from December 2016 onwards)2
- CPCCOHS1001A: Work safely in the construction industry (issued between July 2009 and December 2017)2
- One (1) Category A document and two (2) Category B documents, or
- Two (2) Category A documents and one (1) Category B document.
Here’s The Process To Get A Replacement QLD White Card Step-By-Step:
* After 15th August 2022, online white card training is only available to:
- residents of Western Australia and residents of Tasmania.
1 If you are unable to obtain your original statement of attainment, or you have not completed either of the courses mentioned on this page (e.g. you have completed the older 30215QLD Course in general safety induction which is no longer recognised), you will need to complete a new CPCCWHS1001: Prepare to work safely in the construction industry course to obtain a new white card.
2 In order to receive a replacement Queensland White Card you must have successfully complete the Unit and was issued with a Queensland White Card based off the original training.
3 In order to receive a replacement Queensland White Card you must have successfully complete the Unit and was issued with a Queensland White Card based off the original training. Evidence of Identity documents must be certified copies of the Original. This means that they must be Certified by an authorised person. In Queensland, this must be a JP, Commissioner for Declarations, or a Legal Practitioner. However, in all other states, an authorised person may be used from the link below:
We have been advised by Workplace Health and Safety Queensland (WHSQ) that, from February 2019, Registered Training Organisations (RTOs) will require additional documentation before a replacement Queensland White Card can be issued.