Whitecardonline is committed to protecting user privacy. We understand that visitors and users of our website are concerned about their privacy, and the confidentiality and security of any information that is provided.
What data do we collect and how do we use it?
Whitecardonline collects and processes information about you in order to:
- identify you each time you visit a Web Site or wish to have a Service provided;
- process and track training undertaken by you;
- improve our Services and Web Sites
You may be asked, either when you register with us, or at other times, for information about yourself, such as your name, e-mail address, postal address and telephone number. In addition, when you undertake certain services from our Web Sites, we will need to know your credit/payment card number and expiration date.
You are under no obligation to provide this information, but if you do not then we may not be able to provide you with certain services or personalise your experience and tailor our Services for you.
Log files/IP addresses
When you visit our Web Sites, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our Web Sites and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.
Non personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Web Sites with information relating to the number of users linking to our Web Sites from their sites. You cannot be identified from this information.
Cookies are pieces of information that a Web Site transfers to your hard drive to store and sometimes track information about you. They contain information used to ‘remember’ that the user has visited the site before and provide the continuity of the “session” expected by the user. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a Web Site if you do so. Cookies are specific to the domain that created them and cannot be accessed by other domains, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies.
With whom is the information shared?
Whitecardonline will not share, sell or rent your personal information to third parties.
Whitecardonline may disclose aggregate statistics about our training, our Web Site visitors in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information.
Whitecardonline may disclose personal information if required to do so by law.
Our Web Site contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. Whitecardonline is not responsible for the privacy policies or the content of such sites.
Information about products and services
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time Whitecardonline may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please click here to contact our support centre.
Whitecardonline place great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our Web Sites, we use a secure connection (SSL) to protect important information (such as financial details) you send to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
This site contains links to non-Whitecardonline websites. Whitecardonline is not responsible for the privacy or security practices or the content of such websites.