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Document Checklist

New White Card Online Checklist (CPCCWHS1001)

Before you can complete your final assessment for the white card, we must receive some documentation to confirm your identity.

Document 1: Copy of Photographic Identification

Take a CLEAR photocopy of your photographic identification (it does not need to be certified)

  • Make sure the picture is clear enough that we could identify you
  • Make sure your name and date of birth can be clearly read

What is photographic identification? Photographic identification can be either of the following:

  • Australian Driver’s License (Current and Valid)
  • Passport (Current and Valid)
  • 18 Plus Card
  • School Identity Card

If you do not have access to one of these acceptable forms of photo ID, you must submit three (3) other forms of ID, at least one (1) of which shall bear the current address of the participant, as contributing to proof of ID, such as but not limited to:

  • Medicare card
  • Birth certificate
  • Credit card statement
  • Land title record
  • Rates notice
  • Utility account or
  • Landline phone account

As these are not forms of photo ID, each copy will need to be certified by an appropriate person.

The legal requirements for the authorised person differ from state to state. Click on the link for your state to find out your state’s specific requirements.

Submitting your ID

Once you have your ID ready, please send them to Urban E-Learning via one of the following methods:

  • Scan and upload directly via the website (Max. file size is 3MB) (Log in with your username and password sent to you, via email, when you first registered for the course.)
  • Post to: Urban E-Learning Pty Ltd PO Box 575 SPRING HILL QUEENSLAND AUSTRALIA 4004.

Once your ID has been received and verified by Urban E-Learning, you will be able to access your live video verbal assessment to finalise your course.

Document 2: Declaration Form

Once you have completed your course, knowledge and live video verbal assessment, you will need to complete your declaration. The declaration is a legal document in which:

  • You declare that the work submitted during the course was your own work, and
  • You declare you have not received any assistance from anyone else (other than our qualified trainer assessors) in the completion of the assessment

In order to complete the declaration, you need to:

  • Open the declaration form
  • Sign it electronically (see instructions within document) and save to your device
  • Upload it to the Student Declaration module in your course

OR

  • Open the declaration form
  • Print the document, sign it manually, scan or take a clear photo of it and save it to your device
  • Upload it to the Student Declaration module in your course

Submitting your Declaration

If you have difficulty uploading your signed declaration via the website (Max. file size is 3MB) (Log in with your username and password sent to you, via email, when you first registered for the course), you can send it to using one of the alternative methods below:

  • Email to: [email protected]
  • Post to: Urban E-Learning Pty Ltd PO Box 575 SPRING HILL QUEENSLAND AUSTRALIA 4004.

Once your Declaration has been received and verified by Urban E-Learning and you have completed your student feedback, we will post your White Card to you.

White Card Online Checklist (CPCCOHS1001A)

Before we can process and post out your white card, we must receive some documentation to confirm your identity.

This documentation will depend on when you purchased the course or which state or territory you live in, so please read carefully.

If you are completing the Western Australia white card (CPCCOHS1001A), you do not need to have any of your ID certified.

If you purchased and enrolled in a (CPCCOHS1001A) white card course prior to 20/10/17 and live in any state or territory other than Western Australia, you will receive a QLD card and therefore will need to have your ID certified.

Document 1: Copy of Identification

Take a CLEAR photocopy of your photographic identification

  • Make sure the picture is clear enough that we could identify you
  • Make sure your name and date of birth can be clearly read

What is photographic identification? Photographic identification can be either of the following:

  • Australian Driver’s License (Current and Valid)
  • Passport (Current and Valid)
  • 18 Plus Card
  • School Identity Card

If you do not have access to one of these acceptable forms of photo ID, you must submit three (3) other forms of ID, at least one (1) of which shall bear the current address of the participant, as contributing to proof of ID, such as but not limited to:

  • Medicare card
  • Birth certificate
  • Credit card statement
  • Land title record
  • Rates notice
  • Utility account or
  • Landline phone account

Submitting your ID

Once you have your ID ready, please send them to Urban E-Learning via one of the following methods:

  • Scan and upload directly via the website (Max. file size is 3MB) (Log in with your username and password sent to you, via email, when you first registered for the course.)
  • Post to: Urban E-Learning Pty Ltd PO Box 575 SPRING HILL QUEENSLAND AUSTRALIA 4004.

Once your ID has been received and verified by Urban E-Learning, you will be able to access your live video verbal assessment to finalise your course.

Document 2: Declaration Form

For a CPCCOHS1001A white card, you will need someone to observe you completing your course, knowledge and short answer assessments and telephone verbal assessment, and both of you will need to sign your declaration. The declaration is a legal document in which:

  • You declare that the work submitted during the course was your own work
  • Your observer confirms that you completed the course and the work submitted during the course was your own work, and
  • You declare you have not received any assistance from anyone else (other than our qualified trainer assessors) in the completion of the assessment

In order to complete the declaration, you need to:

  • Open and print the declaration form
  • You and your observer need to sign the form it manually, then scan or take a clear photo of it and save it to your device
  • Upload it to the Student Declaration module in your course

Submitting your Declaration

If you have difficulty uploading your signed declaration via the website (Max. file size is 3MB) (Log in with your username and password sent to you, via email, when you first registered for the course), you can send it to using one of the alternative methods below:

  • Email to: [email protected]
  • Post to: Urban E-Learning Pty Ltd PO Box 575 SPRING HILL QUEENSLAND AUSTRALIA 4004.

Once your Declaration has been received and verified by Urban E-Learning and you have completed your student feedback, we will post your White Card to you.

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